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If you are experiencing log-in problems, please contact Chris Shelton at 817.333.3448.
Monthly HAP Payments are always processed on the 1st business day of the month, and will be reflected in Partner Portal the following business day.

Upcoming Changes

 

UPCS-V Changes from 2.0 to 2.5 has updated the following:
Unvented heaters will no longer be permitted in any units participating in the program.
Caron Monoxide Detectors will need to be installed by the owner for any property with an attached car garage, even if the units is total electric. 
GFCI Receptacle will need to be in place within six (6) feet of a water source. 
FWHS will make this effective in 2019


Rent Increase Request

 

In order to streamline the rent increase process for landlords and clients, FWHS does not require a new lease and will no longer require a client signature on the rent increase form. A rent increase form may be downloaded from our website here. Landlords may request a rent increase within 60 days of the clients anniversary date each year, which may be found in the partner portal. 

 

After receiving the documentation and approving the rent increase, FWHS will notify both parties of the rent change with a Rent Change Notice with the Effective Date, Total Contract Rent, Total Resident Rent, Housing Assistance Payment and Utility Reimbursement, if applicable. If the rent increase is not approved, a denial notice will be sent to the landlord and client.

Landlord Advisory Committee

 

Are you an interested landlord, to be a part of our landlord advisory committee? FWHS’ landlord advisory committee helps us distribute new policies and procedures to all landlords on our program, gives us feedback and suggestions on upcoming changes. Having you being a part of our team helps us understand the landlord perspective of all changes and concerns. If you would like to sign up please contact RaVonda Thompson at rthompson@fwhs.org. We hope you join us

 
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